How It Works

Your Partner In Practice Management & Training

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When you partner with SRG Training & Consulting, you can rest assured that your team will receive compassionate, expert support in the areas that you need it. We help medical practices improve their business and operations by providing guidance on a variety of topics including office management, human resources, insurance, billing, marketing and more. Our services are tailored to meet the unique needs of your practice. Keep reading to learn more about how it works!

Assessing Your Goals

We begin by getting to know you and your team! We do so by conducting a comprehensive needs assessment for each new client. This process involves an in-depth analysis of the practice’s current operations, team information, patient demographics and specific challenges. We engage in detailed discussions with key stakeholders at your practice, review existing protocols and gather data on performance metrics. By thoroughly understanding the unique aspects of the office, we can identify areas for improvement and develop a customized strategy that addresses both immediate needs and long-term goals. Our goal is to provide targeted solutions that enhance efficiency, patient care and overall practice success.

Developing Customized Solutions

Our services are tailored to meet the unique needs of your practice. That means we create a personalized management and training plan for our clients. We collaborate closely with you during all stages of this process to understand your specific goals and pain points. Based on this assessment, we design a tailored strategy that includes process optimization, implementation of best practices and targeted training programs. These training programs are available both virtually and in-person, depending on your needs, and are customized to address the skill gaps and development needs of the team, ensuring they are equipped with the latest knowledge and techniques. Our approach not only streamlines operations, but also fosters a culture of continuous improvement and excellence in patient care.

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Frequently Asked Questions About How It Works

We understand that you may have questions about how it works, who we are, who we work with and what we do. Below, you will find some helpful information about us!

Sarah Ruff Gibson, MBA, COA, CDA is the owner of SRG Training & Consulting and a native of Central Maine. The daughter of an orthodontist, Sarah has real knowledge and experience in the healthcare industry, and has worked for dental, orthodontic and periodontal practices as well as for an oral surgeon. She enjoys forming relationships with her clients while helping their practices succeed!

SRG Training & Consulting largely works with medical practices, with a focus on dental and orthodontic practices. We also offer our OSHA services to other industry business as well.

The short answer is whatever you need! Our expertise spans annual OSHA updates and trainings, radiology preparation to take the DANB Radiation Health and Safety (RHS) exam, orthodontic and dental training, practice management, marketing, and treatment coordinator training. We provide comprehensive and customized solutions to enhance your team’s skills and ensure compliance with industry standards. Through engaging and informative sessions, we work closely with you to elevate your practice’s performance and efficiency.

Our training services include annual OSHA updates and training and infection control, radiology preparation to take the DANB RHS exam, including X-ray. We also offer CPR training and dental & orthodontic training, which includes infection control training, and assisting training. We can also help your team create a digital hazard chemicals list in the office.

We’re excited to help your team reach their professional goals and advance their career. We provide training to help your team members pass the Certified Dental Assistant (CDA) exam and the COA (Certified Orthodontic Assistant Exam). We also offer radiology preparation for the DANB RHS exam and infection control (ICE) exam.

Yes! We work with medical, dental and orthodontic practices across New England and the Mid Atlantic. If you are a good fit, we are more than happy to travel to work with you. We also offer virtual training support, and we’re expanding!

If your practice is looking for a consulting and training partner, you’ve come to the right place. Contact us to get started!

Both. We are proud to offer both virtual and in-person training, depending on factors such as your location, the type of training you require and more.

Sarah Ruff Gibson and our team are strong advocates for continuing education. Our live lecture series spans all sorts of interesting and engaging safety, training and human resources topics. Topics of interest include advancements in dentistry, implant and peri-implantitis management, managing change in a company culture, conflict management and much more. The majority of these lectures are CEUs, meaning your team can count them as continuing education credits!

Solutions Tailored To Your Practice And Your Practice Only

We can help you be even better. When you partner with SRG Training & Consulting for exceptional professional development services for your medical practice, you are committing to taking your operations and patient care to the next level. Once you know how it works, get started by filling out our online form today!

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Doctor and patient receiving quality care smiling at each other
Doctor and patient receiving quality care smiling at each other

Expert Solutions For Practice Management & Training

Partnering With You For Better Patient Care & Expert Team Solutions

At SRG Training & Consulting, we recognize the importance of maintaining high-quality services at your practice. When you partner with us, you will receive expert services to make your practice thrive.